New Security Industry Association (SIA) member Hakimo is a technology company that integrates into physical security programs to improve the efficiency of access control monitoring and reduce the operating cost of expensive security command centers. Hakimo is headquartered in Menlo Park, California.
SIA spoke with Sam Joseph, co-founder and CEO of Hakimo, about the company, the security industry and working with SIA.
Sam Joseph: Prior to starting Hakimo, I was an artificial intelligence (AI) researcher at Stanford University, and I have always been fascinated by how technology and startups could impact the world. During that time, my co-founder Sagar and I noticed some interesting trends: the quality of cameras increasing substantially, their costs coming down and, of course, the rapid advancement of AI algorithms. It was clear to me that there would be something magical at the intersection of all three, especially in the security industry, which is the place where most of the cameras end up. After visiting multiple global security operations centers (GSOCs) and talking to numerous industry professionals, it was obvious that something like Hakimo is clearly needed in the market, which led me to pause my research at Stanford and start Hakimo.
SJ: Hakimo’s product is like an AI operator for your GSOC or monitoring center. Hakimo’s AI engine takes care of all the repetitive tasks, such as clearing false alarms and monitoring cameras, thereby enabling your human operators to focus on things that matter, such as responding to incidents, travel risk management and emergency response. Hakimo’s product is truly novel and uses state-of-the-art AI techniques. In fact, what Hakimo is doing today was not technologically possible five years ago, which puts us in a unique position in the market, and we are poised to significantly alter how GSOCs are operated in the coming years. And we’re already seeing tremendous gains in productivity and operator satisfaction at our current deployments.
SJ: Hakimo has reduced false alarms by more than 80% at customer sites on which we are presently deployed. As I mentioned earlier, this level of reduction is something that many in the industry still assume is impossible. We are proud to have accomplished this feat!
Read the full interview on the SIA website.
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