Hospitality

AI-Powered Hospitality Security Solutions:
Protect Guests Before Incidents Escalate

Hakimo provides hospitality security solutions that monitor your existing cameras 24/7, detect potential threats, and coordinate real-time response before situations escalate. Trespassing, theft, slip-and-fall incidents, and after-hours activity can increase liability, pressure margins, and put your brand at risk. Get proactive protection at a fraction of the cost of on-site guards.

PROPERTY SECURITY & OPERATIONS

Stay Ahead of Security and Safety Issues Across Your Hotel

Get greater visibility into security threats, guest safety concerns, policy violations, and liability incidents across your property. Hakimo helps hospitality teams detect issues in real time and coordinate a consistent response, 24/7.

HOSPITALITY SECURITY SITUATIONS

Burglary & Forced Entry

Detect suspicious activity around entrances, back-of-house areas, offices, storage rooms, loading docks, and other restricted spaces before it leads to theft or property damage.

Theft & Larceny

Identify suspicious activity involving guest belongings, vehicles, equipment, packages, inventory, and other valuable assets across the property.

Trespassing & Unauthorized Entry

Detect people entering restricted or staff-only areas, accessing amenities after hours, forcing doors, climbing fences, or entering areas where they should not be.

Weapons Detection

Identify visible weapons and other potential threats so hotel teams can assess the situation quickly and initiate the appropriate response.

PROPERTY OPERATIONS & LIABILITY

Queue Management

Monitor entrances, lobbies, event spaces, and other high-traffic areas for overcrowding or unusual activity that may affect guest safety and operations.

Slip & Fall Investigations

Quickly locate and review relevant video following a reported slip-and-fall incident to understand what happened, preserve evidence, and respond to claims with greater confidence.

MULTI-PROPERTY VISIBILITY

Turn Security Activity Into Operational Insight

Hakimo Insights dashboard showing incidents and cameras across multiple properties on a US map

Bring security activity from across your hotels into one clear view. See where incidents are happening, which areas are generating repeated concerns, and how teams are responding across guest spaces, parking areas, entrances, and back-of-house locations.

Use portfolio-level trends to uncover recurring risks, compare activity across properties, and deploy security resources more effectively. Give hospitality leaders better visibility to protect guests and staff, strengthen operations, and maintain a consistent security standard across every location.

Human In The Loop Monitoring

Extend Security Coverage Around the Clock

Hotels need continuous security without adding guards or monitoring staff across every shift. Hakimo combines 24/7 AI monitoring with trained security operators who verify threats and coordinate real time response across entrances, parking areas, common spaces, and back of house areas.

Hakimo AI recommendation alert flagging a queue detected at hotel reception for escalation
Security operator monitoring live hotel lobby camera feeds on multiple screens
BUILT FOR REAL-TIME RESPONSE

Respond Faster Without Disrupting the Guest Experience

From immediate intervention to incident documentation, give hotel teams the tools to address security concerns quickly while maintaining a safe, welcoming environment for guests and staff.

Live Talkdowns

Use connected on-site speakers to issue immediate verbal warnings when suspicious or prohibited activity is detected. Deter unauthorized activity around entrances, parking areas, exterior spaces, and other hotel premises before it escalates or requires on-site intervention.

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Live talkdown warning a trespasser climbing a hotel pool fence at night

Mobile App

Keep hotel security and operations teams informed wherever they are. Receive incident alerts, review event details and video, and stay connected to security activity across guest areas, parking lots, entrances, and back of house spaces from your phone.

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Hakimo mobile app listing 15 property locations with search by location name

Integrations With Existing Cameras

Connect Hakimo with the cameras, access control, and security systems already deployed across your hotels. Bring existing security infrastructure together without costly rip and replace projects or disrupting day to day hotel operations.

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Hakimo integrates with security systems including Genetec, Milestone, Avigilon, Axis, Bosch, LenelS2 and Honeywell

Incident Reports

Give hotel teams a clear record of every security incident. Access detailed reports with relevant video, timelines, and response actions to support investigations, management review, insurance documentation, and consistent follow up.

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Hakimo incident report with incident timeline, camera evidence, and operator response

Built for Hospitality Leaders

Hakimo helps hospitality teams reduce security costs, improve operational visibility, protect guests and staff, and make more informed decisions across every property.

Protect NOI While Improving Property Operations

Turn security from a recurring expense into a more efficient part of hotel operations.

Reduce security operating costs

Protect NOI through greater operational efficiency

Gain visibility into incidents and trends across properties

Identify opportunities to optimize security resources

Use security data to guide portfolio level decisions

Two smiling businessmen reviewing a laptop together in a hotel lobby

Move From Reactive Security to Proactive Risk Reduction

Give security leaders the visibility and response capabilities needed to identify risks earlier and address incidents before they escalate.

Proactively detect and respond to security threats

Reduce incidents through real time intervention

Standardize security response across locations

Improve visibility into recurring risks and vulnerabilities

Keep regional and property teams informed from anywhere

Hotel staff member assisting a smiling guest with a tablet

Improve Operations, Guest Experience, and Performance

Give asset managers better visibility into the security and operational issues that can affect property performance and the guest experience.

Reduce security and operating costs

Identify recurring issues across hotel properties

Improve visibility into guest facing operational challenges

Uncover trends such as queues, unauthorized activity, and high risk areas

Use property level insights to improve performance and protect revenue

Hotel staff member assisting a smiling guest with a tablet

Frequently Asked Questions

What are hospitality security solutions?

Hospitality security solutions help hotels and hospitality properties protect guests, staff, and facilities from security and safety risks. Modern solutions combine video monitoring, AI-powered detection, and real-time response to identify and address incidents before they escalate.

How does Hakimo help improve hotel security?

Hakimo provides AI-powered hospitality security solutions that continuously monitor existing cameras for potential threats and safety incidents. When an incident is detected, trained security operators can assess the situation and coordinate the appropriate response in real time.

What types of incidents can Hakimo detect at hotels?

Hakimo can detect trespassing, theft, unauthorized access, suspicious activity, slips and falls, smoking in prohibited areas, and other security or safety events. Detection can be customized based on each hotel's environment and requirements.

Does Hakimo work with existing hotel security cameras?

Yes. Hakimo works with existing security cameras and integrates with leading camera and video management systems. Hotels can add AI-powered monitoring and response capabilities without replacing their existing camera infrastructure.

Does Hakimo require hotels to install new security hardware?

In most cases, no. Hakimo integrates with existing cameras and security infrastructure, allowing hotels to deploy advanced hospitality security solutions without a costly rip-and-replace project.

How does Hakimo respond to a security incident at a hotel?

When Hakimo detects a potential incident, trained security operators assess the situation and follow predefined response protocols. Depending on the event, this may include a live audio talkdown, notifying hotel staff, or coordinating an appropriate onsite response.

Which areas of a hotel can Hakimo monitor?

Hakimo can monitor entrances, parking lots and garages, hallways, pools, fitness centers, loading areas, exterior spaces, and other areas covered by compatible security cameras. Monitoring can be customized based on each property's risks.

Can Hakimo help hotels reduce security guard costs?

Yes. Hakimo can help hotels reduce dependence on onsite guard coverage through continuous AI-powered monitoring and real-time response. It can also complement existing security teams by allowing staff to focus on situations that require physical intervention.

How can hospitality security solutions help reduce liability?

Hospitality security solutions can help identify safety and security incidents earlier, provide documented video evidence, and enable faster response. This gives hotel teams greater visibility into incidents such as unauthorized access, theft, and slips and falls.

How is Hakimo different from traditional hotel video monitoring?

Traditional video monitoring often relies on people watching camera feeds or responding to basic alerts. Hakimo combines AI-powered monitoring, human verification, and real-time response to proactively identify and address security and safety incidents.